Customer service team: 0330 100 2337


Our office hours: Monday - Friday 9:30am - 6:00pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year's Day


Close Brothers Premium Finance: 0333 3218 566


Making a claim or reporting an accident? Please click this link.



Please read our FAQs on the website or on your dashboard (https://dashboard.mypolicy.co.uk/faq)


If you still have any questions, please feel free to contact us via email and we will aim to get back to you as soon as possible within office hours.


Please note we cannot process any changes instructed over email, you will need to phone our Customer Service Team.



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My Policy Ltd
Prospect House
Prospect Road
Halesowen
West Midlands
B62 8DU